Contact Membership

If you have any questions about membership in the GAA, check our Join/Renew page and our Membership FAQ. If you still haven’t found your answer, call us at (800) 962-0742 Monday – Friday 8 a.m. – 5 p.m. (EST) or email us at

Diana Koonce '02
Manager of Membership Operations
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Diana has been working with the membership team since 2008. She adores fabulous footwear and has amassed a large collection of shoes. Diana’s fashion mantra is that clothing trends may come and go, but a fantastic shoe can last forever.

Megan Duffy '02
COORDINATOR OF MEMBERSHIP SERVICES Customer Service, Member Requests and Annual Membership Processing
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Megan has been on the move since graduating from Carolina in 2002. She has traveled extensively and lived in five different countries. Megan has a Master’s degree in Primate Biology, Behaviour, and Conservation and has used this to conduct field research on baboons in Zambia and to work with multiple animal sanctuaries focusing on primate rehabilitation and release projects. Megan decided to move back to Chapel Hill to be closer to family and to establish roots in one place. She is accomplishing this metaphorically by adopting a rescued Labrador retriever mix named Declan and literally by planting her own herb garden for use in delicious vegan recipes.

Jessica Ferry
Coordinator of Membership Accounting Services
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Jessica joined the GAA staff in March of 2022.  In her free time, she enjoys doing yoga, playing tennis, traveling, spending time with family and friends and cheering on the Tar Heels at sporting events.  She lives in Raleigh with her partner, Wilson.