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Job Openings

From time to time, the General Alumni Association seeks bright, energetic individuals who care for Carolina and have experience in alumni relations or related fields.

The GAA is a self-governed, nonprofit association founded in 1843 to involve and inform alumni and to serve UNC and its former students. The association is supported by membership dues and is an equal-opportunity employer, complying with all federal, state and local hiring policies.

The GAA currently has two open positions:

Coordinator of Student Enrichment and Young Alumni Engagement

The Coordinators of Student Enrichment and Young Alumni Engagement (SEYAE) supports the UNC General Alumni Association’s objectives of providing enrichment opportunities for students and recent graduates through membership, events, programs and activities.

These positions report to the Director of Enrichment Programs and shares the responsibility to increase membership in the Student Alumni Association (SAA) and provide support for all student membership events, programs and activities sponsored by the GAA. The Coordinators must have practical experience with student development theory and also contribute to a larger programs team that works collectively to provide programs and services for all alumni.  All team members are also full contributing members of the programs team who work collaboratively to provide programs and services to The University of North Carolina alumni, especially through the support of annual events. The successful candidate will demonstrate experience leading logistics and event planning for student groups, including mastering various event management systems. Additionally, experience organizing and prioritizing is essential.

 Managerial/Advisory Responsibilities

  • In partnership with other SEYAE Coordinator, manage and train a cadre of student interns
  • In partnership with other SEYAE Coordinator, advise and support GAA-sponsored student groups in accordance with the group’s specific needs. Student groups include: Student Alumni Association, Homecoming Committee, Order of the Bell Tower, Clef Hangers, Loreleis, Senior Marshals, Senior Class and Yackety Yack staff.

 Overall Duties and Responsibilities (in collaboration with other SEAYAE Coordinator)

  • Develop and implement the long-range plan for student membership, student-related activities and young alumni
  • Recruit and develop student leaders for all GAA sponsored student leadership positions each renewal period
  • Supervise or ensure supervision for all GAA student programs and events – on and off campus
  • Provide administrative support and guidance for all GAA student sponsored groups and leaders
  • Develop strategy and support budget development for assigned student membership, student programs and student-class activities. Effectively manage budget adhering to GAA budget guiding principles on a daily basis
  • Collaborate with the Manager of Marketing and Advertising to oversee student social media outlets and work with students to make sure posts are relevant and appropriate; develop marketing collateral and strategies for student activities with the Manager of Marketing. Update events on the GAA website as needed, including building and editing basic Web page elements.
  • Work closely with other GAA Programs areas (i.e. Careers, Clubs, Outreach, etc.) to ensure graduating seniors are involved, participating and transitioning as engaged alumni
  • As appropriate, increase cooperation and partnership among official GAA-sponsored groups and with the campus community. Coordinate with other campus student groups to improve GAA involvement and collaboration.
  • As appropriate, serve as the liaison for student groups with campus departments and external organizations.
  • Acknowledge and respond to special requests from student organizations
  • Coordinate logistics and provide supervision at conferences (i.e. CASE ASAP). Facilitate student award process.
  • Manage accurate inventory of all student materials in various student areas and storage rooms.
  • Manage appropriate, timely and accurate updates to GAA calendar management (internal and external). This includes posting all events on the GAA web calendar, University calendar, the GAA’s internal Word/Excel calendar and the internal Student Engagement Master Schedule.
  • Plan, collaborate and support the larger Program team’s local outreach efforts as well as special projects as assigned by the Director of Enrichment Programs
  • Attend GAA BOD committees as requested
  • Host a GAA travel tour if requested by the President.

 Additional Context Below

 GAA-Sponsored Programs, Student Alumni Association and Order of the Bell Tower

  • Create a strategy for continuing growth of student membership acquisition, retention and participation
  • Recruit and sustain GAA Member Discount Program with local merchants to increase student appeal and perks
  • Manage event registrations, merchandise orders and distribution process for various programs
  • Manage and support all administrative and operational duties associated with student membership and marketing, along with the support of the other GAA departments
  • Develop, manage and execute strategy for signature GAA student activities and initiatives such as Chill on the Hill, Move-In Weekend Dinner, Carolina Legacy Pinning, Ring Ceremony, Hinton James Day, Class Banners Display and Senior Week
  • Develop, manage and execute strategy with GAA official student groups leaders for GAA branded student events led by official student organizations — Sunset Serenade, Holiday Concert, Exam Study Breaks, Bell Tower Relighting Ceremony and FallFest participation

 Homecoming Committee

  • Create a strategic plan that enhances participation and enriches the Homecoming experience for students
  • Serve as advisor to the Homecoming Committee and lead committee selection process
  • Manage the development, planning and implementation for all committee related to Homecoming programs
  • Participate in the review, development and execution of the Homecoming king and queen selection process
  • Utilize Homecoming participation to target young alumni who do not have a strong class-based identity – complementing the overall membership acquisition and retention goals of young alumni

 Alumni Admissions Efforts

  • Plan and execute Alumni Admissions Forum (i.e. marketing, event logistics and budgeting) in partnership with UNC’s Office of Undergraduate Admissions
  • Complete annual alumni admissions letters to alumni parents of UNC applicants
  • Facilitate and direct admissions requests regarding alumni admissions

 Young Alumni

  • Plan monthly/bi-monthly opportunities for young alumni in the Triangle to continue engagement and passion within their first few years after graduation. When relevant, partner with the Programs team outreach sub-team to plan, create and execute these events and activities
  • Advise the Senior Class’s Life After Carolina committee in order to facilitate and sustain stronger connections between the GAA and graduating seniors as they transition to alumni
  • Work with the Manager of Marketing and Advertising to order promotional materials for events and giveaways
  • Work with the Manager of Marketing and Advertising to curate content for The Quad, Carolina’s monthly young alumni e-newsletter, and support other young alumni social media communications
  • Support GAA campaigns to young alumni by continuously contributing ideas that target former students
  • Stay abreast of young alumni trends and interests

Requirements

A bachelor’s degree is required, master’s degree preferred. Prior professional experience is required.

Special Requirements and Specific Skills Required

Excellent interpersonal skills to cultivate relationships with alumni, University friends, GAA staff and University colleagues. Experience with event coordination and planning is important. A proven ability to relate to a diverse population. Excellent writing, interpersonal communication and adept multitasking skills required; must be able to write content for external communications and internal reports with minimal supervision. Strong proficiency with Microsoft Office and proven ability to use technology tools to enhance efficiency. Must be detail oriented and able to handle telephone and email inquiries from alumni and other event attendees. Evening and weekend work will be required in addition to some travel.

A review of applications will begin immediately and will continue until the position is filled. Applicants should submit an introductory letter, resume, professional references, a salary history and links to any online work samples via email to gaa_jobs@unc.edu and include “SEYAE” in the subject line.

Please no calls, emails, faxes or visits concerning this position.  Applicants advancing in the interview process will be contacted and provided with additional information.  Applications will be reviewed on a rolling basis.

The UNC General Alumni Association is an equal-opportunity employer and complies with all federal, state and local hiring policies.

Manager of Outreach for Alumni, Clubs and Families

Manager of Outreach for Alumni, Clubs and Families

This position will support the UNC General Alumni Association’s outreach to alumni at various stages of their lives and in various places. This position reports to the Director of Enrichment Programs and has the primary responsibility to manage effectively and to support the efforts of the Coordinator of Clubs and the Coordinator of Alumni Networking and Outreach.  The Manager must have experience creating engagement for alumni populations.  This person must also drive efforts to support regional outreach to alumni, including career and networking opportunities.  S/he must also assist with initiatives and provide administrative support to Carolina Clubs.  The Manager of Outreach for Carolina Alumni, Clubs and Families is also a full contributing member of a programs team that works collaboratively to provide programs and services to University of North Carolina alumni, especially through the support of annual events.  The successful candidate will demonstrate experience leading logistics and event planning, including mastering various event management systems. Additionally, prior experience organizing and prioritizing is essential.

Carolina alumni live in all 50 states and in more than 170 countries. Nearly 100 Carolina Clubs around the world keep alumni connected to each other and to the University. This position supports the GAA’s goals for increased enrichment programs in strategic areas within and outside of the Triangle area, working with Carolina Clubs when appropriate, leading to increased awareness among alumni that the GAA brings programs to their area to help keep them involved with and informed about the University.

Similarly, Carolina Clubs foster: 1) contact and interaction among alumni; 2) an informed and enthusiastic alumni body; 3) open communication between alumni and the GAA, and thus to the greater University; and 4) the role of our alumni as ambassadors to their communities on behalf of the University and the GAA.   Although the Coordinator of Clubs will remain the primary contact, the Manager of Outreach for Alumni, Clubs and Families will also work to support some tasks needed for Carolina Clubs to excel and grow.

Specific Responsibilities of this position include:

  • Supervise and support the development, leadership and strategic efforts of the Coordinator of Alumni Clubs and the Coordinator of Alumni Networking and Outreach
  • Ensure enrichment activities happen regularly (monthly, bi-monthly, annually) in various areas based on the alumni population and demographics. Work with existing volunteer-led clubs when appropriate.
  • Expand GAA-led outreach programming into high impact alumni areas, including leveraging Carolina club partners to better engage remote alumni
  • Develop all aspects (e.g. programming, long-range planning, and evaluation) of GAA-led outreach events
  • Partner with Senior Coordinator of Faculty Relations and Travel to include UNC staff and faculty at various events
  • Prepare and manage budgets as necessary to support the various areas of responsibility.
  • Spearhead long-range strategic plans for outreach that identify creative changes and value-added ideas to enhance overall programming. Include and invest other team members in these plans.
  • Collaborate with the Manager of Marketing and Advertising, and the Communications team, to craft appropriate marketing, promotions and overall communications (print, email, social media, etc.).
  • Assist in the recruitment and retention of GAA members through outreach programming efforts.
  • Execute other special projects as may be assigned within the larger Programs team and the GAA.
  • Represent the GAA at programs related to orientation for new students.
  • Execute family programming, including the annual family camp weekend held in August.
  • Serve as the staff lead for the Outreach Committee of the GAA Board of Directors and prepare appropriate reports.
  • Serve as an ambassador of GAA membership growth and retention in programming efforts
  • Weekend and evening travel are required. Will attend regional events or meetings 2-3 times per month on average. Attend and/or ensure additional staffing for local and regional events, as needed.
  • Host a GAA travel tour if requested by the President.

Requirements

A bachelor’s degree is required, master’s degree preferred. Prior professional experience managing others to successful outcomes.

Special Requirements and Specific Skills Required

A successful candidate will be a highly motivated college graduate with demonstrated volunteer management and customer service skills. S/he will have the ability to manage multiple priorities and a wide variety of tasks within deadlines and with an attention to detail. Familiarity with UNC is a plus.

Must possess strong experience with event planning.  Excellent interpersonal skills to cultivate relationships with alumni, University friends, GAA staff and University colleagues.  A proven ability to relate to a diverse population and thrive in a team environment.  Exhibits customer service and professional maturity.  Excellent writing and interpersonal communication; must be able to write content for external and internal communications with minimal supervision and be an effective public speaker.  Strong proficiency with Microsoft Office and proven ability to use technology tools, including Web-based technologies, databases and social media platforms, to enhance efficiency. Must be detail oriented and able to handle telephone and email inquiries from alumni and other event attendees. Evening and weekend work will be required in addition to some travel.

A review of applications will begin immediately and will continue until the position is filled. Applicants should submit an introductory letter, resume, professional references, a salary history and links to any online work samples via email to gaa_jobs@unc.edu and include “Outreach Manager” in the subject line.

Please no calls, emails, faxes or visits concerning this position.  Applicants advancing in the interview process will be contacted and provided with additional information.  Applications will be reviewed on a rolling basis.

The UNC General Alumni Association is an equal-opportunity employer and complies with all federal, state and local hiring policies.