Job Openings

The University of North Carolina General Alumni Association (GAA) is seeking an inspiring, mission-driven, entrepreneurial leader who has the emotional intelligence and capabilities to successfully convene and serve an outstanding body of more than 355,000 living Carolina alumni.

Position specifications, and how to apply.

Russell Reynolds Associates has been exclusively retained for this search. Given the need for confidentiality throughout this process, prospective candidates are invited to reach out directly to our search consultants at UNCGeneralAlumniAssociation@russellreynolds.com with a resume and brief explanation of interest.

This position will support the UNC General Alumni Association’s network of nearly 100 alumni clubs throughout North Carolina, the U.S., and the world.  Under the direction of the Manager of Outreach, this position will help maintain organized local alumni clubs which exist to foster:  1) contact and interaction among alumni; 2) the strengthening of an informed and enthusiastic alumni body; 3) open, two-way communication between alumni and the GAA (and thus to the greater University); and 4) the role of our alumni as ambassadors to their local communities on behalf of the University

The Coordinator of Alumni Clubs will build strong relationships with volunteer leaders and conduct administrative tasks necessary to support each club.  The ideal candidate will be a highly motivated college graduate with excellent volunteer management and customer service skills.  The Coordinator will need to have the ability to meet deadlines while managing multiple priorities and a wide variety of tasks with detailed accuracy.  Additionally, this person must have excellent writing skills and be comfortable with speaking in front of alumni groups.  The Coordinator of Clubs will be a full contributing member of a programs team who work to provide programs and services to meet the growing needs of Carolina’s alumni.

Some specific responsibilities of this position will include:

• Serve as the main point-of-contact for all club volunteers when they have registration, event, promotion and communications requests or need support.
• Maintain and develop administrative systems to support the clubs program (e.g. maintain a database of club activities and volunteers, develop timely and consistent communications with club leaders, and other administrative procedures which help disseminate information as appropriate internally and externally.)
• Work to inspire and recruit new volunteers to take club leadership positions for the almost 100 currently active clubs throughout North Carolina, the U.S. and the world and in strategically determined areas without a currently active club.
• Aid clubs in developing or continuing programming plans that expand participation and identify local club leadership opportunities that embrace all alumni audiences, including women, men, LGBTQ, Native Americans, Latino, etc.
• Assist clubs with communications to promote their activities (print, email, social media, etc.).
• Serve as the primary liaison and event lead for most Carolina Clubs’ scholarship fundraising efforts. In addition, develop and increase additional scholarship events and efforts within existing Carolina Clubs.
• Respond to general inquiries from alumni about clubs. Maintain and develop methods of keeping the general alumni body informed about and interested in their local club activities.
• Manage and direct additional staff such as interns and/or volunteers when needed.
• In consultation with manager and team leader, prepare and manage budgets to support the clubs program, including effective monitoring and oversight for Carolina Club deposit accounts
• Work with manager to develop long-range strategic plans for alumni clubs and identify creative changes and value-added ideas to enhance the clubs program
• Work with manager and other programs team members to ensure enrichment activities happen regularly (monthly, bi-monthly, annually) in high alumni population areas. Work with existing volunteer-led clubs when appropriate.
• Serve as an ambassador of GAA membership growth and retention in programming efforts

Miscellaneous

• Other projects as may be assigned within the larger programs team and General Alumni Association
• Serve as an ambassador of GAA membership and growth through clubs and outreach efforts.
• Collaborate with the Manager of Marketing and Advertising, and the Communications team, to craft appropriate marketing, promotions and overall communications (print, email, social media, etc.).
• Represent GAA/clubs at programs such as Orientation for incoming students or recent alumni events
• Upon the invitation of the GAA President, serve as a GAA host on an alumni tour

 Requirements

A bachelor’s degree is required. Applicants with existing UNC context or experience with the UNC community and the Chapel Hill-Raleigh-Durham areas will find this helpful in this role.

Special Requirements and Specific Tools/Skills Required

Candidates should have professional maturity and excellent interpersonal skills to cultivate relationships with alumni, University friends, GAA staff and University colleagues.  A proven ability to relate to a diverse population and thrive in a team environment.  Exhibits customer service and professional maturity.  Successful volunteer management and a proven ability to relate to a diverse population is required.  Experience with event planning is important.  Excellent writing, interpersonal communication and adept multitasking skills required; must be able to write content for external and internal communication with minimal supervision.  Strong proficiency with Microsoft Office and proven ability to use technology for communication, collaboration, registrations, databases, etc.   Although the current focus is on social media platforms, candidate must be willing to learn and adapt as new technologies develop.  Must be organized, detail oriented and able to handle a large volume of telephone and email inquiries from alumni and event attendees. Evening and weekend work will be required in addition to some travel.  Travel to attend club meetings or events.  In some months, this could be 2-3 trips and in other months, no trips.  Trips will be determined based on budget and need and discussed with manager in advance.

A review of applications will begin immediately and will continue until the position is filled. Applicants should submit an introductory letter, resume, professional references and links to any online work samples (if relevant) via email to jobs@gaa.unc.edu and include “Club Coordinator” in the subject line.

Please no calls, emails, faxes or visits concerning this position. Applicants advancing in the interview process will be contacted with additional information. Applications will be reviewed on a rolling basis.

The UNC General Alumni Association is an equal-opportunity employer and complies with all federal, state and local hiring policies.

The coordinator of alumni reunions works to help alumni and friends develop a lifelong relationship with the UNC General Alumni Association (GAA) and the University. In partnership with the other Coordinator of Alumni Reunions, this position shares the primary responsibility for managing GAA alumni reunion events, including the Black Alumni Reunion, class milestones and affinity reunions.  This position, under the supervision of the assistant director of enrichment programs, will also partner with other programs team members to support, plan and execute additional events and initiatives of the GAA’s programs team.

Black Alumni Reunion

• In collaboration with the assistant director of enrichment programs, oversee the planning and implementation of the Black Alumni Reunion, including:
• Partnering to ensure event “feel” aligns with vision and audience of key stakeholders
• Securing appropriate venues, vendors and seamless logistics for various weekend logistics
• Managing event registrations using various software
• Sending post-reunion surveys, photos, volunteer gifts, etc.
• Attend monthly Black Alumni Reunion planning committee and subcommittee meetings
• Learn and understand reunion marketing plans through collaboration with the manager of marketing and advertising
• Support membership efforts to appreciate, recruit and reclaim GAA members
• Learn and understand operating budgets for the Black Alumni Reunion

Class Milestones

• In partnership with the other coordinator of alumni reunions, revitalize, strengthen and innovate class milestone celebrations, typically planned to coincide with Homecoming weekend each fall. These celebrations would target alumni celebrating 5^th, 10^th, 15^th, 20^th and 25^th class anniversaries
• Support the efforts of non-milestone class gatherings

Affinity Reunions

• Facilitate affinity reunions assigned by the assistant director of enrichment programs in concert with current guiding principles (i.e. event logistics, volunteer management and marketing in collaboration with the manager of marketing and advertising)
• Lead tasks supporting growth and development of affinity reunions
• Actively recruit and/or facilitate an average of 10 -15 affinity reunions per year
• Work with the programs outreach sub-team to coordinate affinity gatherings to take place during Homecoming week and weekend

Additional Responsibilities

• Provide Spring Reunions Weekend support to the other coordinator of alumni reunions
• Assist the assistant director of enrichment programs with administrative tasks related to the Light on the Hill Society Scholarship
• Represent the GAA as requested at GAA events including support of local outreach efforts with the programs team or other events
• After training and in consultation with the manager of marketing and advertising, collaborate on marketing strategies for various audiences. Update the GAA website as needed for assigned events, including building and editing basic Web page elements
• Identify, support and guide volunteers involved in various events including, but not limited to, communication, training and alignment with critical GAA deadlines and policies
• Manage, train and develop student interns as needed to support the execution of various programs and projects
• Make strategic budget recommendations and decisions regarding events; ensure all activities are within approved budgets and comply with GAA guiding principles and operating procedures
• Provide assistance in the execution of program events, including assistance with facility reservations/requirements and use as well as audio/video taping arrangements
• Assist in the recruitment and retention of GAA members through all activities and events
• Participate in and attend GAA quarterly board meetings; Prepare materials as requested
• Continue to strengthen and sustain the GAA’s relationships with UNC faculty and staff through touch points and events
• Upon the invitation of the GAA president, serve as a GAA host on an alumni tour

Requirements

A bachelor’s degree is required. Applicants with existing UNC context or experience with the UNC community and the Chapel Hill-Raleigh-Durham areas will find this helpful in this role.

Special Requirements and Specific Tools and Skills Required

Excellent interpersonal skills to cultivate relationships with alumni, University friends, GAA staff and University colleagues. Experience with event coordination and planning is important. A proven ability to relate to a diverse population. Excellent writing, interpersonal communication and adept multitasking skills required; must be able to write content for external communications and internal reports with minimal supervision. Strong proficiency with Microsoft Office and proven ability to use technology tools to enhance efficiency. Must be detail oriented and able to handle telephone and email inquiries from alumni and other event attendees. Evening and weekend work will be required in addition to some travel.

A review of applications will begin immediately and will continue until the position is filled. Applicants should submit an introductory letter, resume, professional references and links to any online work samples (if relevant) via email to jobs@gaa.unc.edu and include “Alumni Reunions” in the subject line.

Please no calls, emails, faxes or visits concerning this position. Applicants advancing in the interview process will be contacted with additional information. Applications will be reviewed on a rolling basis.

The UNC General Alumni Association is an equal-opportunity employer and complies with all federal, state and local hiring policies.

The Coordinator of Student Enrichment and Young Alumni Engagement (SEYAE) supports the UNC General Alumni Association’s objectives of providing enrichment opportunities for students and recent graduates through membership, events, programs and activities.

This position reports to the Director of Enrichment Programs and shares the responsibility to increase membership in the Student Alumni Association and provide support for all student membership events, programs and activities sponsored by the GAA. All team members are also full contributing members of the programs team who work collaboratively to provide programs and services to The University of North Carolina alumni, especially through the support of annual events. The successful candidate will demonstrate immense organization and prioritization skills as well as experience leading logistics and event planning for student groups, including mastering event management systems.

Advisory/Managerial Responsibilities

• Advise and support GAA-sponsored student groups in accordance with the group’s specific needs listed below. Student groups include: Student Alumni Association, Homecoming Committee, Order of the Bell Tower, Clef Hangers, Loreleis, Senior Marshals and Senior Class.
• Manage and train student interns to provide administrative support for student programming

Duties and Responsibilities

GAA-Sponsored Programs, Student Alumni Association and Order of the Bell Tower

• In collaboration with student leaders, create a strategy for continuing growth of student membership acquisition, retention and participation
• Execute strategy and plans for Senior Week after consultation with Senior Class Officers and/or Marshals
• Support GAA official student groups leaders for GAA branded student events led by official student organizations — Sunset Serenade, Holiday Concert, Hinton James Day, Exam Study Breaks, Bell Tower Relighting Ceremony, Class Banners Display and FallFest participation. Ensure strategy is well-developed, managed and executed.
• In partnership with programs outreach sub-team, discuss and execute strategy for signature GAA student activities and initiatives such as GAA Welcome, Move-In Weekend Dinner, Carolina Legacy Pinning and Ring Ceremony
• Assign students to recruit and sustain GAA Member Discount Program with local merchants to increase student appeal and perks
• Manage student-led event registrations, merchandise orders and distribution process for various programs
• Manage and support all administrative and operational duties associated with student membership

Homecoming Committee

• Serve as advisor to the Homecoming Committee and lead committee selection process
• Develop student committee leaders who will create a strategic plan that enhances participation and enriches the Homecoming experience for students
• Supervise the development, planning and implementation for all committee related Homecoming programs
• Oversee the review, development and execution of the Homecoming UNC Royals selection process
• Utilize Homecoming participation to target young alumni who do not have a strong class-based identity – complementing the overall membership acquisition and retention goals of young alumni

Alumni Admissions Efforts

• Plan and execute Alumni Admissions Forum (i.e. marketing, event logistics and budgeting)
• Send annual alumni admissions letters to alumni parents of UNC applicants
• Facilitate and direct admissions requests regarding alumni admissions

Strategic Opportunities to Engage Young Alumni

• Plan opportunities for young alumni to continue engagement and passion within their first few years after graduation. When relevant, partner with the programs outreach sub-team to plan, create and execute these events and activities
• As part of advising role with the Senior Class, guide the Life After Carolina committee in planning and sustaining stronger connections between the GAA and graduating seniors as they transition to alumni
• Work with the Manager of Marketing and Advertising to:
  • order promotional materials for events and giveaways
  • help curate content for The Quad and other young alumni social media communications
• Support GAA campaigns to young alumni by continuously contributing ideas that target former students
• Stay abreast of young alumni trends and interests

Additional Context

• For all student groups, this position will need to ensure GAA compliance regarding scheduling, budgeting and marketing and alignment with the long-range plan
• As appropriate, increase cooperation and partnership among official GAA-sponsored groups and with the campus community. Coordinate with other campus student groups to improve GAA involvement and collaboration.
• Work closely with other GAA Programs areas (i.e. Outreach, Careers, Clubs, etc.) and support the larger program team’s local outreach efforts as well as special projects as assigned by the Director of Enrichment Programs
• Attend GAA Board of Directors committees as requested
• Host a GAA travel tour if requested by the President

Requirements

A bachelor’s degree and prior working history is required. A master’s degree and student development theory experience is highly desired.

Special Requirements and Specific Skills Required

Excellent interpersonal skills to cultivate relationships with alumni, University friends, GAA staff and University colleagues. Experience with event coordination and planning is important. A proven ability to relate to a diverse population. Excellent writing, interpersonal communication and adept multitasking skills required; must be able to write content for external communications and internal reports with minimal supervision. Strong proficiency with Microsoft Office and proven ability to use technology tools to enhance efficiency. Must be detail oriented and able to handle telephone and email inquiries from alumni and other event attendees. Evening and weekend work will be required in addition to some travel.

A review of applications will begin immediately and will continue until the position is filled. Applicants should submit an introductory letter, resume and professional references via email to jobs@gaa.unc.edu and include “SEYAE” in the subject line.

Please no calls, emails, faxes or visits concerning this position. Applicants advancing in the interview process will be contacted and provided with additional information. Applications will be reviewed on a rolling basis. The UNC General Alumni Association is an equal-opportunity employer and complies with all federal, state and local hiring policies.

• Manage and fulfill all GAA printing needs (approximately 150K impressions per year)
  • Operate and maintain internal printshop equipment
    • Production copier
    • Baum folder
    • Paper cutter
    • Laminator
    • Booklet maker
    • Creaser
    • Card printer
  • Maintain equipment used by all employees
    • Office copiers
    • Fax machines
  • Maintain print production job log for internal/external billing purposes
  • Remain proficient on desktop publishing software (Ex: InDesign, Publisher)
  • Primary contact with University printing services (membership biographical update mailings)
  • Outsource print jobs as required for cost-effectiveness and time constraints
  • Purchase and manage inventory of copier/printer paper, envelopes, printing supplies, office supplies, etc.

• Oversee all GAA mail operations
  • General assistance to GAA staff with all mailings
  • Supervise mail clerk (serve as back up in mail clerk’s absence)
  • Incoming and outgoing – USPS domestic and international, FedEx, UPS
  • Oversee bulk mailings – 1^st class and marketing mail
  • Remain current on postal regulations (NCOA, bulk mailing requirements, postage rates, etc.)
  • Maintain financial records on postal accounts
  • Provide training to GAA staff on postal changes and new programs

• Overall general administrative responsibilities
  • Purchase and manage inventory for housekeeping supplies, kitchen supplies and other items as needed
  • Prepare annual budget requests, monitor actual to budget results
  • Manage storage areas and copier rooms
  • Manage Carolina Managed Print Services relationship (for leased office copiers used by employees for general copying needs)
  • Parking – issue warnings to vehicles without proper permit authorization
  • Recycling coordinator
    • Most duties handled by mail clerk
    • Serve as back up in mail clerk’s absence
  • Staff GAA events such as Homecoming, Reunions, Bell Tower Climb, etc.
  • Perform other general duties as needed

Skill set, experience needed and physical requirements:

Ability to multitask, manage multiple priorities

Mechanical aptitude (working with printers, cutter, folder, etc.)

Digital production printing

Organized; detail and deadline oriented

Ability to communicate clearly; effective interpersonal skills

Customer focused (internal customers) – ability to think creatively in meeting requests

Postal/mailing experience

Microsoft Office, Publisher

Adobe Suite (variable data printing)

Ability to lift up to 70 pounds